Privacy Policy

Last updated: March 2026

ClientScale.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and business details you provide when contacting us or booking a demo.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
Communications: Messages, emails, and chat conversations you have with our AI agent (Aria) or our team.
Payment Information: Billing details processed securely through our payment providers. We do not store card details.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our AI agent services
Respond to your inquiries and book demo calls
Send service updates, reports, and communications
Process payments and manage your account
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Tools we use to deliver our services (GoHighLevel, VAPI, Anthropic, Make, Cloudflare) — only as necessary to operate.
Legal Requirements: When required by law or to protect our rights.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. Cookies

Our website uses essential cookies to function properly. We do not use advertising or tracking cookies. You can disable cookies in your browser settings.

6. Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit using SSL/TLS. API keys and sensitive credentials are stored encrypted and never exposed publicly.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time

8. Third-Party Services

Our service integrates with third-party platforms including GoHighLevel, VAPI, Anthropic Claude API, Make, and Cloudflare. Each has their own privacy policy which governs their use of your data.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at